At People Tracing, we understand the importance of compliance in the international private investigations industry. We are committed to maintaining the highest ethical standards and compliance with all applicable laws and regulations.
In addition to being fully respectiful of GDPR, as an international agency we also follow all relevant sensitive information laws in any country we operate in. For example, we are also fully compliant with the CCPA, COPPA, PIPEDA and many more, depending on the country we are working in at that time.
Data Protection and Privacy
We take data protection and privacy very seriously. We are fully compliant with all applicable data protection laws, including the General Data Protection Regulation (GDPR). We are registered with the Information Commissioner’s Office (ICO) and strictly adhere to their guidelines.
We understand the importance of protecting personal information, and our team is trained to handle sensitive data with the utmost care and confidentiality. We have strict data handling procedures in place to ensure that personal information is protected and handled in accordance with the law.
Anti-Money Laundering (AML)
As part of our commitment to compliance, we are fully compliant with all Anti-Money Laundering regulations. We have strict procedures in place to ensure that we are able to identify and prevent any potential money laundering activities.
Ethical Standards
We hold ourselves to the highest ethical standards in all of our business practices. We do not engage in any activity that is illegal or unethical. We strive to maintain transparency in all our dealings and ensure that our clients are aware of our procedures and practices.
We also maintain strict confidentiality and security measures to ensure that sensitive information is not disclosed to unauthorized parties.
Code of Conduct
Our team adheres to a strict code of conduct that ensures ethical and professional behavior at all times. Our code of conduct covers all aspects of our business, including communication with clients, handling of personal information, and compliance with laws and regulations.
Our Cancellation Policy
The People Tracing Cancellation Policy outlines the terms for cancelling services, including person tracing, asset tracing, and process serving. Once a service is instructed, a legally binding agreement obliges the client to pay the agreed fees within a written or verbal proposal. Payments or deposits made are non-refundable once work has commenced, unless no work has been started, in which case a refund less a 25% administration fee will be provided. People Tracing may invoice for initial research, enquiries, or allocations already performed, and reserve the right to forward a cancellation invoice for services instructed within 48 hours or less. Clients may make changes to the order for services before the start date, and we ensure compliance with GDPR.
